Contact information

Shropshire Crisis Resolution Home Treatment Team

The Redwoods Centre,
Somerby Drive,
Bicton Heath,
Shrewsbury,
SY3 5BG

Welcome to the Crisis Resolution and Home Treatment Team. We are a 24 hour a day, 7 days a week, 365 days a year service which provides specialist services including:

  • Information, advice, guidance and signposting
  • Detailed assessments of mental health and social care needs
  • Detailed risk assessment
  • Care and support planning compiled, wherever possible jointly with people who use our services and other people such as carers/advocates (subject to certain rules and consent)
  • Treatment, care and support 
  • 24-hour contact details
  • We will provide you with a copy of your Care and Support Plan

We provide these services to people (and carers of people) that have an identified mental health need that cannot be met by their General Practitioner (GP) or other services within the Primary Care setting. People accepted for support by the Crisis Resolution and Home Treatment Team have assessed mental health and/or social care needs which are having an adverse impact on their life, significantly affecting how they feel, live and/or function.

The teams work within either hospital based or community-based settings and are made up of a number of mental health and social care professionals and their support staff.

The team consists of qualified mental health nurses, social workers, a psychologist, occupational therapists, a consultant psychiatrist, community support workers and administrative staff who provide support for the Crisis Resolution and Home Treatment Team.