Please note that we are not a self-referral service. If you are experiencing any of the symptoms of Long COVID, please contact your GP for an assessment.
Your GP will ask about your symptoms and the impact they are having on your life. They may suggest some tests to find out more about your symptoms such as a blood test, checking your blood pressure, heart rate, or a chest x-ray. They may then choose to refer you to our service for further support and guidance.
Below are some links to other services we may refer you into to support with your symptoms of Long COVID:
- Your COVID Recovery - An NHS website with information and advice for people recovering from COVID-19
- COVID-19: Supporting Your Recovery Journey - Community rehabilitation advice from our own specialist healthcare professionals
Popular meditation apps
- AbScent - a UK charity founded to promote research into conditions resulting in a loss of smell
- Fifth Sense - a UK charity supporting people affected by smell and taste disorders
- Long COVID: taste and smell – Advice from Your COVID Recovery
- Safe and Well – Staffordshire Fire & Rescue Service – Safe & Well Check
Social support and charities
- Here to Help - Staffordhire County Council cost of living support
- Beat the Cold – Stoke-on-Trent and Staffordshire fuel advice charity
- Staffordshire Connects - places to go and things to do in Staffordshire
- Staffordshire Together for Carers Service - via Staffordshire Connects
- Your Covid Recovery: Family, Friends and Carers - factsheet from NHS England
- Further help: family, friends and carers – carer support from Your COVID Recovery
- How to Conserve Your Energy: Practical Advice for People During and After Having COVID-19 - factsheet
- Salus Fatigue Foundation - a not for profit organisation providing support for people affected by chronic fatigue
- Long COVID Fatigue: Your COVID Recovery – Fatigue Management by Your Covid Recovery
Breathlessness and activity
- How to Retrain Your Breathing Part 1: Asthma, Long COVID or Breathlessness - YouTube video from the University College London Hospitals NHS Foundation Trust
- How to Retrain Your Breathing Part 2: Asthma, Long COVID or Breathlessness - YouTube video from the University College London Hospitals NHS Foundation Trust
- How to Cope With Being Short of Breath: Positions - factsheet from the Association of Chartered Physiotherapists in Respiratory Care
- How to Cope With Being Short of Breath: Breathing Exercises - factsheet from the Association of Chartered Physiotherapists in Respiratory Care
- COVID-19: The Road to Recovery Exercises - via the Chartered Society of Physiotherapy
- Breathlessness support: Asthma & Lung UK – breathlessness support from the British Lung Foundation
If you get COVID-19 and have asthma - asthma and Long COVID support from the British Lung Foundation
- Your Covid Recovery: Eating Well - factsheet from NHS England
Sleep and relaxation
- Skills for Dealing With Anxiety - factsheet
- Relaxation ideas and activities suggestions - handout from the Royal College of Occupational Therapists
- Your Covid Recovery: Sleeping Well - factsheet from NHS England
Returning to work
Your road to recovery: returning to work – Advice and information on returning to work from Your COVID Recovery
Memory and concentration
- Long COVID: Memory and concentration – Memory and concentration information from Your COVID Recovery
Psychology and mental health
- Coronavirus: mental health information and support – support and information from the charity Mind
- Long COVID: Managing your worries – advice and support from Your COVID Recovery
- Long COVID: Managing low mood - advice and support from Your COVID Recovery
- How can I manage my anxiety: Asthma & Lung UK – advice and support from the British Lung Foundation
- Support services: Stoke-on-Trent – mental health support within Stoke-on-Trent (via Stoke-on-Trent City Council)
- Mental health and wellbeing: Staffordshire – mental health support within Staffordshire (via Staffordshire County Council)
- Staffordshire Mental Health Helpline – information on Brighter Futures’ Mental Health Helpline in Staffordshire
- Andy's Man Club – Mental health charity for men
Mind - 0300 123 3393
Samaritans - 116 123 (free) or email firstname.lastname@example.org (24 hours)
Who is this service for?
The service is open to adults across Staffordshire and Stoke-on-Trent who have had both a positive COVID-19 test and symptoms of COVID-19 for more than 4 weeks.
Which clinicians work within this service?
Working in partnership, we have bought together specialists ranging from rehabilitation Physiotherapists, Occupational Therapists, General Practitioners, Care Co-ordinators, and Psychology Support.
How do I refer into your service?
Anyone who has had symptoms of Long COVID for 4 weeks or more, should contact their GP who can refer into the service.
What happens at my first appointment?
If you are referred to our service you will receive an SMS message with the date and time of your new patient assessment appointment where we will review your medical history and assess your health status following your diagnosis of Long COVID.
Your first appointment will be via the telephone. It will take 30 to 45 minutes depending on the information you give us. A treatment care plan will then be discussed and agreed with you.
Once a care plan has been agreed, and if no further care deemed necessary, you may be discharged with self management education and support. Alternatively, you may be referred into other services.
Following your appointment, you will be offered a patient initiated follow up. This type of appointment allows you to arrange a follow-up appointment for you, or someone you care for, only when you need it. You will also receive a 6 month follow up with one of our care coordinators.
Can I be seen face-to-face?
At the moment, we are primarily a virtual service; however if you require a face-to-face appointment we can arrange this for you. We can also offer video appointments.
What should I do if I cannot attend my appointment?
If you are unable to attend your appointment, please email us at email@example.com or call us on 0300 303 3425 as soon as possible to cancel your appointment. The phone number is a message taking number where you will be advised to leave your name, phone number, date of birth and your message. We will then get back to you on the number you have provided.
What happens if I do not attend my appointment?
If you fail to attend without advising us you may be discharged.
We would love to hear your feedback about the Long COVID Service. Please take a moment to complete our online survey.