Our Mission: 

"To improve the lives of people with diabetes across Staffordshire"

We will achieve this by taking a holistic approach and working collaboratively to provide an integrated service. This will ensure high quality clinical care, which will empower, educate and support people living with diabetes, their carers and professionals involved in their care.

Who are we?

We are made up of a team of:

  • Dietitians
  • Diabetes Care Technicians
  • Community Diabetes Nurses and Diabetes Specialist Nurses
  • Consultants
  • Structured Diabetes Educators
  • A dedicated team of Operational and Clinical Personnel and Administrators

What we do:

Our team empower people living with diabetes to effectively manage their diabetes and reduce their risk of long-term complications by providing collaborative and individualised care.

Some of our services include:

  • Specialist clinics with Technicians, Dietitians, Nurses, and Consultants
  • Structured Diabetes Education
  • Multidisciplinary work with Long Term Conditions (Respiratory and Heart Failure), Podiatry, and Improving Access to Talking Therapies
  • Initiation of injectable therapy
  • Referrals to additional specialist care

Diabetes UK Helpline

The Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk.

A confidential helpline to talk to highly trained advisors – they have counselling skills and an extensive knowledge of diabetes.

They can provide information about the condition, take the time to talk things through and explore emotional, social, psychological or practical difficulties including insulin advice.

Call: 0345 123 2399*, Monday to Friday, 9am to 6pm

Email: helpline@diabetes.org.uk

Other languages

If you would like to speak in language other than English, just call the helpline number and tell them your name, telephone number and the language you wish to speak in. 

They will then arrange for an interpreter to call you back within a few minutes.

Diabetes and Your Emotions

Talking About Your Diabetes - Diabetes UKA man in a turban talking to a doctor

Whether you've just been diagnosed or you've lived with diabetes for a long time, you may need support for all the emotions you're feeling. This could be stress, feeling low and depressed, or burnt out. The people around you can feel all of this too. Whatever you're feeling, you are not alone.

DIABETES UK have reported that: 

  • 7 out of 10 people have felt overwhelmed by the demands of living with diabetes.
  • Three quarters of people with diabetes can't get the emotional and mental health support they need.

Diabetes UK - Emotional Wellbeing

The good news is that research shows that talking therapy with a trained Wellbeing Specialist can improve your mood, reduce your worries and help you manage health problems better.

Midlands Partnership Trust have a team of Wellbeing Specialists specially trained in supporting people with diabetes.

How do I get help locally?

Online Support and Information:

Diabetes UK - Diabetes Burnout

NHS Better Health - Every Mind Matters

Know Diabetes - Clear Mind

DESMONDTaking Control

Most people with diabetes only spend around three hours a year with their doctor, nurse or consultant. For the other 8,757 hours they must manage their diabetes themselves. Managing diabetes day-to-day can be difficult. This is why it’s important people have the knowledge and skills to manage their diabetes so they can live well and avoid complications.

Diabetes UK - Taking Control

DESMOND is a course for people with type 2 diabetes. The aim of the education is to reduce risk factors and the complications that develop from Type 2 Diabetes when blood sugars are not managed.

DESMOND is delivered as a full day group, in local community venues, Monday to Friday.

DESMOND is also available via a mobile phone app for people who are unable to attend a course face to face

GP / Practices Nurses and other Healthcare Professionals can refer with up to date diabetes blood tests.

Malcolm's Story: "DESMOND made a big difference" - Diabetes UK

Joni's Story: "Going on a course has helped get my diabetes under control." - Diabetes UK

Group face to face:

South and East Staffordshire Team

Telephone: 07834745652

Email: diabetes-south@mpft.nhs.uk

North Staffordshire and Stoke on Trent Team

Telephone: 0300 404 2997 Option 4 



Brings together the content of face-to-face DESMOND self-management programmes to a portable interactive web-based platform to support you in managing your health. 

Email: mpft.longtermconditions@nhs.net for access

Diabetes UK Online support:

If you want more support with your diabetes management or are supporting someone with diabetes, you’ll find tips and advice on​​​​​​ Diabetes UK - Learning Zone.

Useful websites:

Carbs & Cals - Type 2 Diabetes

Know Diabetes - Type 2 Diabetes

Carbohydrate CountingTaking Control

Carbohydrate Counting - Diabetes UK

People with diabetes spend three hours a year with a healthcare professional on average. For the remaining 8,757 hours you have to manage this complicated condition. Diabetes education courses help people self-manage their diabetes themselves. Managing diabetes day-to-day can be difficult. This is why it’s important people have the knowledge and skills to manage their diabetes so they can live well and avoid complications.

Andy's Story: 'I felt in control of my diabetes for the first time in 10 years' - Diabetes UK

Stewart's Story: "... given me my life back" - Diabetes UK

Charlotte's Story: "... changed my life" - Diabetes UK

Group support:

We offer a Carbohydrate Counting & Diabetes Self-management course at venues across Staffordshire. It is delivered one full day a week, over 3 weeks.

GP / Practices Nurses / Diabetes specialist healthcare professionals can refer you to our service if you are interested in attending a group.

If you are having problems getting on a course, or want to know more download the Diabetes UK Advocacy pack

Online support:

BERTIE Type 1 Diabetes Education Programme

MyType1Diabetes - Carbohydrate Counting Course

Diabetes UK - The nuts and bolts of carb counting

Diabetes UK - Learning Zone

Carbs & Cals - Type 1 Diabetes

Carb counting using Food labels - Youtube

Carb counting using Carbs & Cals - Youtube

Carb counting using handy measures - Youtube

Carb counting using portions list - Youtube


A free online platform to support adults and carers to manage Type 1 diabetes

Structured eLearning courses that are currently available are:

• Understanding Type 1

• Living and Growing up with Type 1

• Considering an insulin pump?

• My insulin pump

DigiBete: Support for Young People and Families

A free online service to support children and young people to manage their Type 1 diabetes.

extod: Managing Exercise

Learning to safely manage blood glucose for people with Type 1 diabetes can be a real challenge. Adding in the additional complexities that exercise presents can really impact on the confidence levels of those with Type 1 Diabetes. It may not be easy, but the good news is that it is possible. 

Other useful websites:


DietA figure surrounded by food from all of the food groups

What is a healthy, balanced diet for diabetes? - Diabetes UK

The foods you eat not only make a difference to how you manage your diabetes, but also to how well you feel and how much energy you have.

See Dietetics (Adults) for further information about accessing support.

Nutrition and Diet Information for Everyone

BDA - Food Facts

NHS - Eat Well

Carbs & Cals

know diabetes - Eat better

Weight Management

Diabetes UK - Weight Loss and Diabetes

Diabetes UK - Diabetes and Meal Plans

NHS - Start the NHS weight loss plan

NHS Patient Webinars - Weight Management

NHS One You 

Diabetes Remission

Diabetes UK - Diabetes Remission

know diabetes - Achieving type 2 remission

Low Carbohydrate

Diabetes UK - Low-Carb Diet and Meal Plan

know diabetes - Low carb

Low Carb Program

Emotions and Eating

Diabetes UK - Your Feelings about Food and Diabetes

Diabetes UK - Food Psychology

Diabetes and Eating Disorders

Diabetes UK - Eating Disorders and Diabetes

Bariatric Surgery

Obesity Empowerment Network

British Obesity and Metabolic Surgery Society


ndr - Recipes for Life


Denise Ratcliffe - Living with Bariatric Surgery: managing your mind and your weight

Jenny Radcliffe - Cut Down to Size: Achieving Success with Weight Loss Surgery

Poor appetite/ Risk of malnutrition

BAPEN Malnutrition Self Screening




Diabetes and Exercise - Diabetes UK

Being physically active is good for diabetes. This includes traditional exercise like going swimming or playing football. But also small things like moving more when you’re travelling to work or using the stairs instead of the lift. It all makes a difference.

Healthy activity for everyone

NHS Better Health - Get active

NHS change4life

NHS - Exercise

NHS - Sitting exercises


Exercise Advice for people with Type 1 Diabetes

extod: Exercise for Type 1 Diabetes



NHS Better Health - Trouble sleeping?

NHS - Sleep and tiredness

NHS - Insomnia

British Snoring and Sleep Apnoea Association


NHS Better Health - Quit smoking

Blood Pressure & Cholesterol

know diabetes - Feet, heart and kidneys

Heart UK

British Heart Foundation

Heart UK - Ultimate Cholesterol Lowering Plan©

Sexual Health

know diabetes - Sexual health

Diabetes UK - Sex and Diabetes

Diabetes UK - Complications of Diabetes


know diabetes - Planning a Pregnancy When You Have Diabetes

Diabetes UK - Planning for a Pregnancy When You Have Diabetes

Flash Glucose MonitoringA person measuring their glucose levels

Flash glucose monitoring - Diabetes UK

Flash glucose monitors are a way of measuring your sugar levels without having to prick your fingers. There is only one flash glucose monitor manufactured at the moment. This is called the Freestyle Libre.

Erin's Story: 'Flash has improved my life' - Youtube

GP / Practices Nurses / Diabetes Health care professionals can refer people with Type 1 diabetes to our service for consideration with up to date diabetes blood tests

To be eligible, you need to meet one or more of these criteria:

  • You have Type 1 diabetes and you need to check your blood sugar level more than eight times a day.
  • You have Type 1 and have previously paid for Flash and can show it has improved your HbA1c.
  • You have Type 1 and have severe hypos or have reduced hypo awareness.
  • You have Type 1 and are unable to test regularly due to a disability.
  • You’re a pregnant woman with Type 1 diabetes.
  • You have cystic fibrosis-related diabetes and you take insulin.
  • You have another type of diabetes that you treat with insulin and you’re also on haemodialysis, which is a procedure that takes over kidney function when your kidneys aren’t working. You’ll also need to show that you have to check your blood sugars more than eight times a day to keep your blood sugar levels in your target range.
  • You work somewhere that your diabetes team have said isn’t appropriate for finger-pricking. Or there are emotional or social factors that mean you can’t prick your finger. Both of these cases mean you can have a six-month trial of Flash
  • You have type 1 or type 2 diabetes and use insulin and are identified as having a learning disability. You'll need to be on your GP's learning disability register. You and your supporter can check with your GP if you're on their register and ask to be added if you're not. Diabetes UK - Improving Care for People with Diabetes and a Learning Disability

If you meet any of these criteria, you must also:

  • learn how to use Flash with a healthcare professional
  • agree to check your levels eight or more times a day and use the sensor 70% of the time when you check
  • agree to regular reviews with your local diabetes team.

Online Education and Tutorials:

ABCD - CGM Education Programme

Freestyle LIBRE Acadamy


Upload your readings from home for your diabetes health care professional to see.

Registration instructions for current service users:

Access Website: DIASEND

Register for personal account

Clinic ID: 76-17690

mySugr app

Diabetes management app

mySugr - The mySugr app

Diabetes UK - Insulin PumpsA torso with a glucose pump

Insulin pumps are currently only supported in the community in the South of Staffordshire.

The Royal Stoke Hospital team runs a pump service in the North.

If you’re thinking about using an insulin pump to treat your Type 1 diabetes follow Insulin Pump link above or course below for further information.

Considering an Insulin Pump? - My Type 1 Diabetes

Switching from insulin injections to an insulin pump can be a daunting time for people. This course provides an introductory guide aimed at people with type 1 diabetes considering switching from injections to an insulin pump.

My Insulin Pump - My Type 1 Diabetes

This course, My Insulin Pump, is aimed at people who are starting out with an insulin pump, or as a refresher for those that are already established on insulin pump therapy.  

Link-up Information for current pump service users  

DIASEND registration instructions for current service users:

Access Website: DIASEND

Register for personal account

Clinic ID: 76-17690

How to look after your feet - Diabetes UK

Your feet are important, especially if you have diabetes.

With diabetes, it means you’re much more likely to develop problems with your feet – problems that could end up as amputations. But most amputations can be prevented. If you take good care of your feet and check them regularly, you can reduce your risk of developing foot problems.

10 simple steps to prevent foot problems

  • If you want a few pointers on looking after your feet, then take our simple steps to healthy feet: 
  • Get help to quit smoking
  • Manage your blood sugars, cholesterol and blood pressure
  • Check your feet every day
  • Eat a healthy, balanced diet and stay active (Healthy Eating - Diabetes UK)
  • Watch out cutting your nails
  • Make sure your footwear fits
  • Use moisturising cream every day
  • Don’t use blades or corn plasters
  • Get expert advice
  • Keep useful numbers handy

10 simple steps to prevent foot problems - Diabetes UK

14 signs of a serious foot problem

If you spot any of the following changes, you need to see your GP:

  • tingling sensation or pins and needles (like numbness)
  • pain (burning)
  • a dull ache
  • shiny, smooth skin on your feet
  • hair loss on your legs and feet
  • loss of feeling in your feet or legs
  • swollen feet
  • your feet don't sweat
  • wounds or sores that don’t heal
  • cramp in your calves when resting or walking.

14 signs of a serious foot problem - Youtube

If you notice any of these changes, see your local foot team urgently

  • changes in the colour and shape of your feet 
  • cold or hot feet
  • blisters and cuts that you can see but don’t feel 
  • foul smell coming from an open wound

See Podiatry page for further information.

Diet is Important

If you have a foot problem it is important to have a good fluid and food intake for healing

Useful information on keeping well nourished and hydrated:

If your food is making your blood sugars to go too high do speak to your GP/Nurse/Diabetes team so they can help manage your medication around this.

Diabetes and Eye Problems (Diabetic Retinopathy) - Diabetes UK

Eye screening is a way of spotting eye problems before you notice any changes to your sight.  

Everyone who’s over 12 years old and living with diabetes is entitled to an NHS diabetes eye screening once a year. It’s one of your 15 Healthcare Essentials and a vital diabetes health check. 

Diabetic retinopathy can become quite advanced before it starts affecting your sight, so that's why it's important to go to your regular eye screening appointments. That way, you can get the right treatment in time.

Preventing diabetic retinopathy

It’s very unlikely that someone with diabetes will suddenly wake up blind - the damage is gradual. Because of this, it’s possible for most people to prevent diabetic retinopathy from getting worse. 

You can keep your eyes healthy by taking these steps: 

  • get your eyes screened
  • spot changes to your eyesight
  • know your blood sugar levels 
  • know your blood pressure and cholesterol 
  • make healthy lifestyle choices.

MPFT Retinal Screening appointments:

0300 303 0887

Diabetic Retinopathy Eye Screening

Diabetes Services (Adults) Contact Details


PO Box 7014,
5th Floor Civic Centre,
Beecroft Road, Cannock,
WS12 9GT

Tel: 01889 572 038


Stonydelph Health Centre,
B77 4JA

Tel: 01827 306 112


Stoke Health Centre,

Tel: 0300 404 2997 Opt 5 or 3878