Covid vaccinations are not provided at Haywood Walk in Centre. Visit Staffordshire & Stoke on Trent vaccination website for more information.

Inpatient wards at Haywood Community Hospital

Information for visitors, including on bringing food and drink into hospital visit the Guidance for visitors page.

Visiting hours are:

  • 2pm to 4pm
  • 6pm to 8pm

(please note, on Mondays, Broadfield Ward is 6pm to 8pm only)


The North Staffordshire Rehabilitation Centre is the specialised rehabilitation service for adults with acquired neurological and musculoskeletal conditions and complex disabilities. It comprises an inpatient service on Broadfield Ward at the Haywood Hospital, plus Rehabilitation Medicine outpatient clinics and a variety of specialist outpatient services on the same site.

Who is the service for?

  • Adults with disabling conditions, including acquired brain injury, stroke, all neurological and spinal cord disorders, musculoskeletal conditions and limb loss.
  • Adults with a sudden onset of disability, as well as those with long term neurological and musculoskeletal conditions and progressive disorders.
  • Young adults with complex disabilities in the transition from paediatric care.
  • Patients on the North West Midlands and North Wales Major Trauma pathway who have rehabilitation needs.
  • Patients from the Stoke-on-Trent and North Staffordshire area, as well further afield, including South Staffordshire, Shropshire, Cheshire (and North Wales for trauma patients).

What does the service offer?

Inpatient service (Broadfield Ward):

  • Person-centred specialised rehabilitation delivered by a skilled multidisciplinary team led by consultants in rehabilitation medicine.
  • Goal planning in partnership with the patient and their family/carers to define (i) specific rehabilitation aims, (ii) coordinate rehabilitation interventions, (iii) achieve the best possible functional outcomes and (iv) maximise potential for desired participation in society.
  • Effective management of the wide variety of physical, cognitive, communicative and psychosocial problems that may arise as a result of a brain injury and the other conditions treated.
  • A wide variety of specialist skills, treatments and techniques to enable people to optimise their independence in activities of daily living.
  • Regular communication and user engagement and feedback.
  • Patient and carer education and training.
  • Comprehensive discharge planning and a defined plan for on-going rehabilitation.

Outpatient services:

  • Rehabilitation medicine clinics
  • Specialist therapies (physiotherapy, occupational therapy)
  • Spasticity specialist service and treatments, which include botulinum toxin injections, intrathecal baclofen therapy (the ITB Service)
  • Special splinting and casting
  • Neurological rehabilitation and acquired brain injury clinics
  • Wheelchairs and special seating
  • Limb loss rehabilitation (North West Midlands Amputee Rehabilitation Service) and prosthetic services
  • Orthotics
  • Musculoskeletal rehabilitation clinics
  • Combined foot clinics
  • Day case procedures including a range of complex specialist interventions

What is the referral criteria for the service?

  • Adults with the conditions described above who have the potential to benefit from and/or participate in rehabilitation programmes and interventions.

Who may refer to this service?

  • GPs
  • Clinician to clinician referral by letter, fax or telephone enquiry
  • Consultant to consultant referral to inpatient service
  • Rehabilitation professionals working in community services

Contact us

North Staffordshire Rehabilitation Centre,  
Haywood Hospital,
High Lane,

Telephone: 01782 673 694 

Broadfield Ward: 01782 673511

Fax number: 01782 673912

More information

Service opening hours - 24 hour service

What facilities are available?

  • Visitor toilets
  • Accessible toilets
  • Car parking
  • On-site cafeteria
  • Gardens

Chatterley Ward provides palliative care, complex assessment and rehabilitation care for a range of conditions/illnesses including:

  • Chronic Obstructive Pulmonary Disease (COPD)
  • Fractures
  • Stroke rehabilitation
  • Parkinson’s
  • Other medical or surgical medical conditions

Telephone: 01782 673 502

Grange Ward is a Step Up Unit, which receives patients directly from home or acute trusts for medical and nursing intervention. The ward is a short stay assessment unit and patients may then be transferred to other wards if unable to be discharged back home directly. The ward cares for adult patients and is dedicated to their assessment and rehabilitation care.

Telephone: 01782 673 671

Jackfield Ward cares for adult patients who require medical and nursing intervention.

Telephone: 01782 673 857

Scotia Ward has 19 beds and is a short stay general nursing care service. It provides care to people with low levels of need, who are medically fit to be moved from an acute hospital bed but still require some short term nursing support.

Scotia Day Case Unit

The unit provides care and treatment for patients who have rheumatology problems, but also has a role in treating rehabilitation problems. The unit also plays an important part in clinical research trials.

There are eight chairs, four beds and two consulting rooms available on the unit.

The unit works closely with the occupational and physiotherapy departments and also involve orthotics, x-ray, dietetics and social services.

Telephone: 01782 673 772

A nurse caring for an old lady

The Stroke Rehabilitation Unit is a 20 bed ward that provides specialist and coordinated rehabilitation to adults following a stroke. It is part of a wider stroke service that includes an Acute Stroke Unit based at the Royal Stoke University Hospital and the Community Stroke Team at the Haywood Hospital.

The rehabilitation is provided by a range of stroke-skilled and specialist health professionals, which includes medical, nursing, occupational therapy, physiotherapy, speech and language therapy and dietitians.

What does the service offer?

  • The multidisciplinary ward staff are experts in stroke rehabilitation and will work in partnership both with the person who has had a stroke and their family/carers to achieve the best possible outcomes.
  • The specialism of the ward staff ensures that they are able to effectively manage the variety of physical, cognitive and psychological problems that may arise as a result of a stroke giving all patients the opportunity to improve.     
  • The ward staff use a wide range of treatments and techniques to ensure that people can participate in activities of daily living as much as is possible. It is this consistent approach adopted by all the members of the team that facilitates recovery following stroke and is important in achieving the best possible outcome for the people that use the service.
  • The ward provides a significant role in carer education and training, including informal and formal carers to enable ongoing rehabilitation following discharge from the stroke rehabilitation ward.
  • The staff will ensure that both patients and their carers are well informed during their time on the ward and will meet to review progress, discharge plans and other relevant information.  Written information will also be provided on a variety topics following a stroke, including managing risk factors to further prevent strokes.

Who may refer to this service?

Most patients are accepted via the Acute Stroke Unit at the Royal Stoke University Hospital.  If patients are not on the Acute Stroke Unit they would be reviewed by either the Stroke Coordinator or member of the Stroke Team for their suitability.

Contact us

Sneyd Ward
Haywood Hospital
High Lane

Telephone: 01782 673620 

Additional services

The team comprises two Dietitians supported by a Dietetic Assistant Practitioner and provide a dietetic service for adult inpatient across all wards at the Haywood (Broadfield, Chatterley, Grange, Jackfield, Scotia and Sneyd).

They organise a rolling programme on various dietetic topics including Malnutrition Universal Screening Tools for registered nurses and healthcare support staff. The team train and support Nutrition Link nurses on all wards and link with catering regarding food provision.

They work alongside the MDT on all wards to ensure the optimal nutritional care for patients.

How to contact your Dietitian

The Team Lead Dietitian for Community Hospital Dietitians at the Haywood Hospital can be contacted between the hours of 08:00 and 17:00, Monday to Friday.

Telephone: 01782 673514

Mobile (with answer message facility): 07834 967159


How to refer

Referrals are only accepted for patients currently admitted at the Haywood Hospital. If you require a community dietitian’s input please contact your local GP practice for further information.

To find out more information on bringing food and drink into our care settings, please see the Guidance for visitors page

Patients who have an eye emergency

If you have an eye emergency, call the Emergency Eye Clinic and speak to a specialist on 01782 674300

  • Monday to Friday from 9am to 7pm
  • Saturday from 9am to 2pm
  • Sunday from 9am to 12noon

The Rheumatology Centre at the Haywood Hospital currently welcomes patients from North Staffordshire, Derbyshire and Cheshire. The catchment area has a population of over 500,000 patients.

The centre deals with the investigation, diagnosis, management and treatment of patients with arthritis and other musculoskeletal conditions many of which are chronic conditions which require lifelong treatment.

The Haywood Hospital is pioneering in many different aspects of rheumatology, the first community rheumatologist was appointed here and the first development of a computerised drug monitoring system was at the Haywood Hospital.

The Rheumatology Centre also has an active research team, known nationally and internationally for its work.


Haywood Hospital Outpatients Building Redevelopment

Haywood OPD Banner.jpgAs part of its commitment to investing in the future of local health and care, MPFT is replacing the existing outpatients building at Haywood Hospital. The previous outpatients building, which was demolished in November 2023 contained Reinforced Autoclaved Aerated Concrete (RAAC) within its roof. This is a form of prefabricated concrete plank which has become outdated and a national programme is underway to remove RAAC from all NHS buildings.

Whilst MPFT has been allocated £17.4m by NHS England to carry out this work as part of this national programme,  the Trust is replacing the entire building with a modern, fit for the future facility that will support the best delivery of care for patients. This requires additional funding, sourced from local capital allocations.

Construction on the new building commenced in January 2024; with the existing site access and exit from Haywood Road continuing. It is due to be completed in Autumn 2025.

You can find more by visiting Haywood Hospital Outpatients Building Redevelopment (


Parking and access

The Haywood Hospital has a Pay & Display, manned, car park.
The current car parking charges are:

  • £2 for 4 hours
  • £4 for 8 hours
  • £6 for 24 hours

Charges remain the same throughout bank holidays and weekends.
Patients / Visitors can request a concessionary car parking ticket at £3.40 per week or £13.60 per month.
Disabled Parking on the site is free of charge.


Bringing food and drink into hospital

If you wish to bring food for your relatives or friends staying in hospital, please see the Guidance for visitors page.

Haywood Community Hospital Contact Details

Phone numbers, fax and email


Haywood Community Hospital,
High Lane,