The team consists of Rehabilitation Officer Visual Impairment (ROVI) posts and Rehabilitation Officer Hearing Impairment (ROHI) posts. They provide advice, support and guidance to individuals who have sensory needs and/or are registered deaf, blind, or deafblind. They work to promote independence by offering social work support, training and assisting service users with accessing appropriate equipment. There is also a small number of Level 3 OCN trained deafblind assessors, qualified to undertake Care Act compliant assessments for people with dual sensory needs.

All referrals via Staffordshire Cares:

Operational Sensory Lead  – Christine Wheeler: email

Countywide Sensory Social Care Advisor (Specialist Social Worker) – Isabel Reid: email

South West (Seisdon, Cannock and Stafford): ROHI – Claire Blacklock

South East (East Staffs, Tamworth and Lichfield): ROHI – Heather Coleman   

Newcastle and Moorlands: ROHI – Ali France 

Seisdon and Stafford – Maggie Makombe

Cannock and Stafford – Laura Wallace

Tamworth – TBC

Lichfield – Marian Tague

East Staffs – TBC

Newcastle and Moorlands – Steph Mabey

Cannock District- Christina Green

Cannock District - Doreen Stevenson

Hospital Discharges (for South Staffordshire residents)- Linda Allen

South West (Seisdon, Cannock and Stafford) Districts -  Claire Blacklock

Newcastle and Moorlands Districts - Ali France

DEAFvibe Hub (drop-in) on the first and third Friday of every month for one-to-one support regarding coping and managing with a hearing loss, communication strategies, support/advice with hearing aids, trying out specialist equipment for deaf, hard of hearing/deafblind people. DEAFvibe can also support with enquiries, referrals and advice on sensory issues including welfare benefits.

Hearing, Visual & Deafblind (Sensory Team) Contact Details

All referrals via Staffordshire Cares


Bradwell Lodge Community Centre,
Bradwell Lane,

(The Lodge can be found on the corner by Bradwell Lane / Porthill Bank Roundabout, opposite Cargo Car Spare Parts).

Opening Times: 10am - 3pm. No appointment needed. However there may be a wait during busy times.

For further information, support and advice on countywide sensory issues, contact:
Sensory Social Care Advisor (Specialist Social Worker) - Isabel Reid: email