Accessing the service
The service can be accessed by:
- Calling 0300 303 0691 between the hours of 9am-5pm, Monday to Friday (excluding Bank Holidays)
- Emailing firstname.lastname@example.org
Please note: Referrals into the service can only be made by a professional who has met with the child and family.
All referrals will be triaged by an NHS practitioner.
Please click here for the Children and Young People’s Autism Service referral form. Please complete the form and forward to email@example.com.
If an assessment is appropriate, the young person will receive a face-to-face assessment to help the practitioner understand the current difficulties.
Once the team has completed their assessment, they will talk through the options available, so that together we can plan and agree the best support.
Should a referral not be deemed to be appropriate, practitioners may contact referrers for more information or will signpost the family/young person to other services.
Frequently asked questions
If you have a further question, please contact the service on 0300 303 0691 between the hours of 9am-5pm, Monday to Friday (excluding Bank Holidays) or email firstname.lastname@example.org.
- Contact the Children and Young People’s Autism service on 0300 303 0691 - the service is open 9am-5pm from Monday to Friday
- Contact the First Response (social care and health) service on 0800 1313 126 - the service is open 8.30am-5pm, Monday to Thursday and 8.30am-4.30pm on Friday
Out of hours (evenings, weekends or bank holidays)
- NHS 111, who have access to on-call mental health professionals; or
- First Response Emergency Duty Team on 0345 604 2886
In the event of a medical emergency please go straight to A&E.
Other useful contacts
- Emergency - 999
- Samaritans - 01952 256161 (local call rates) or 01953 116123 (free)
- Mind - 07434 869 248
- ChildLine - 0800 1111
- NSPCC - 0808 800 5000
- NHS (non-emergency) - 111
- Sexual Health Service - 0300 123 0994
- FRANK - 0800 776 600
These are for parents only and provides advice around sleep hygiene, sleep management and strategies.
- Friday 14 February - 9.30am-12.30pm - Rugeley Community Centre, Burntmill Lane, Rugeley, WS15 2HX
- Thursday 27 February - 9.30am-12.30pm - Glascote Library, 80 Caledonian, Glascote, Tamworth, B77 2ED
Understanding sensory processing in children with autism
This is for parents and carers and will cover the basic theory of sensory processing and help with identifying sensory behaviours in children with autism, thinking about strategies parents/carers can use and developing understanding to help improve functioning in activities of everyday life.
- Thursday 19 March - 10am-12.30pm - East Staffordshire Children Centre, Waterloo Street, Burton-on-Trent, DE14 2NJ.
To book a place please call the autism team on 0300 303 0691 or email email@example.com.
If you wish to be added to the distribution list for these updates please email firstname.lastname@example.org with the subject line ‘Children and Young People’s Autism Service weekly update’.
Voice for Change Feedback
The service attended a Voice for Change meeting on 23 January 2020 to listen to the views of parents and carers.
A list of the questions and comments raised at the session are available to view by clicking here.
We are in the process of responding to the issues raised - these responses will be included below.