children's drawings of team members standing in front of a rainbow

Our Area Manager looks after all the localities within Staffordshire.  Each locality is supported by the Children's and Families Single Point of Access (CaFSPA), often referred to as the Hub.  The Hub and 8 locality teams are made up of the following:

Team Leader: The team leader manages the day to day running of the team.  The team leader is usually either a qualified Health Visitor or School Nurse.

Health Visitors: Your Health Visitor is a trained nurse or midwife, who has completed additional training in child development and public health nursing to become a Specialist Community Public Health Nurse.  Your Health Visitor looks after you and your family, from pregnancy through to when your child starts to school.

School Nurses: child's collage of a school nurseYour School Nurse is a trained nurse or midwife, who has also completed addtional public health and child development training to be a Specialist Community Public Health Nurse.  Your School Nurse looks after you and your family, from the age of 5 through to 19 years.

Staff Nurses: Our staff nurses support the work of the Health Visitor and School Nurse.  They carry out development sessions within a clinic setting and may visit families at home too.

Nursery Nurses: Our Nursery Nurses all hold a relevant child development qualification and are experienced in supporting children and families.  They either work in clinic settings or within the hub.

children's drawing of their parentHealth Care Support Workers (HCSW) and Clinical Support Workers (CSW): The HCSW and CSW work under the direction of the Health Visitor or School Nurse.  They have a varied role, often working within the Well Baby Clinics or out and about within Schools as part of the National Child Measurement Programme.

Administrators: Our administrators provide office support to the teams and are your initial telephone contact within the locality hubs for appointments and general queries.  They may signpost you to an appropriate health professional or service as required.

Further members of the Families' Health and Wellbeing Service

Professional Lead for Universal Services: Our professional lead ensures the health visiting and school nursing services are implementing the latest standards.  The lead has responsibility for ensuring all policies and procedures are in place for the service.

Clinical and Quality Practitioners (CQP’s): The health Visiting and school Nursing CQP’s ensure all the clinical training needs of new and existing staff are met.  You may meet them during home, school and clinic visits when they’re out and about supporting staff.

Community Development Practitioners (CDP’s): The CDP’s are all trained Health Visitors or School Nurses who work within their local communities.  They work with voluntary and partner agencies to ensure health messages and interventions are in place, based on the needs of the community they work within.

The Specialist Practice Team: The team comprise of an Emotional Wellbeing Practitioner, a Health Lifestyles Practitioner, Infant Feeding Lead and Perinatal Mental Health Lead.  The leads and practitioners provide specialist support and advice to the wider team.  They develop and deliver training in their specialism as well as shaping policies and procedures.

child's drawing depicting a clinic setting and healthy eating

All the images in this section have been designed by the young family members of our team during the COVID-19 pandemic 2020.

Health Visiting and School Nursing Contact Details

East Hub

(covering East Staffs, Cannock, Lichfield, Rugeley, Tamworth)

Freephone 0808 178 0611 Option 1

Chat Health Text Messaging Service

Parents/Carers text: 07520 615722

For young people living in Staffordshire, text 07520 615721

West Hub

(covering Moorlands, Newcastle, South Staffordshire, Stafford, Stone)

Freephone 0808 178 0611 Option 1

Chat Health Text Messaging Service

Parents/Carers text: 07520 615722

For young people living in Staffordshire, text 07520 615721 

Stoke Hub

(covering all localities in Stoke-on-Trent) 

Freephone  0808 178 3374

Chat Health Text Messaging Service

Parents/Carers text: 07312 277161

For young people living in Stoke-on-Trent, text: 07520 615723