As part of the NHS response to Coronavirus (COVID-19), we have made changes to the services we provide
Eating Disorder Service
We are delivering significantly reduced services and all routine referrals / assessments are suspended.
Urgent referrals are being triaged by telephone and all patients are being risk assessed with telephone support or monitoring of weight and blood chemistry being provided as necessary.
Carer support groups have ceased, but additional telephone support will be offered if needed.
Forensic FIRST team
The team will pick up virtual new assessments if it is safe to do so to facilitate discharge from a secure unit/ prevent admission to a secure unit.
Forensic Inpatient Wards
Due to the current COVID-19 pandemic, we have unfortunately had to temporarily put all visits to the wards on hold until further notice. Arrangements for virtual visits can be made available. Please contact the ward for further information.
Liaison and Diversion
The Liaison and Diversion service will operate a reduced provision.
Liaison and Diversion will be offering a telephone custody service, custody police will call if they need support. Outreach staff will offer telephone support when the individual concerned is released into the community.
The children’s offender health service will not be operating, but for any concerns the Local Authority can call the Service Manager.
Mental Health Services
The current situation is generating a lot of anxiety and we are doing all that we can to support those who are experiencing this.
We have set up a 24/7 urgent NHS mental health service providing telephone support, advice and triage. This service is available to anyone of any age.
Call 0808 196 4501
Staff from different services are being moved to the Redwoods Centre to support the inpatient wards. The wards provide care and treatment to the most seriously ill.
This means that:
- If you are under the care of a community mental health team, the care you receive or the person that provides that care may change.
- We have started to restore dementia services but in a phased way and will be offering remote assessments to continue to promote safety. The voluntary and community sector is providing keeping in touch and review calls.
- BeeU service will be providing telephone and video consultations. The BEAM drop-ins have been temporarily suspended in line with national guidance, however a telephone call back service can be requested via email AskBeam@childrenssociety.org.uk
Young people aged 14+ can email and request support themselves.
Young people aged 13 and under will need a parent or carer to email on their behalf.
Shropshire Sanctuary and MIND have extended their offer to support hospital avoidance.
Learning Disability Services
Learning Disability services are working differently during Coronavirus. To find out how the Learning Disability Teams are working click below
Perinatal Community Service
Appointments are currently being offered virtually with some face-to-face appointments being undertaken.