COVID-19 Restrictions in NHS Buildings

With the easing of COVID-19 guidelines from 19 July a number of changes are taking place outside of health and social care settings.

We wanted to inform you that, within our health and social care settings we ask that you continue to:

  • Wear a fluid resistant surgical mask at all times (unless exempt from doing so) – this will be supplied at the entrance
  • Maintain 2 metres distance from others
  • Wash your hands for at least 20 seconds more frequently

Remember, if you are planning to visit one of our settings and are showing symptoms of Coronavirus you should not attend, even if these symptoms are mild or intermittent, due to the risk they pose to others.

Further guidance for visitors is available below

For inpatient sites at St Georges Hospital, The Redwoods Centre and Haywood Hospital

The health, safety and wellbeing of our patients, communities and individuals and teams remains our absolute priority.

  • Before attending, visitors should contact the clinical area to discuss appropriate arrangements.
  • The number of visitors at the bedside is limited to one close family contact or somebody important to the patient. However, where it is possible to maintain social distancing throughout the visit, a second additional visitor can be permitted in certain circumstances (this can be a child).
  • Wards will provide visitors with an appointment slot in order to restrict the number at any one time in the ward (depending on ward layout) ensuring 2 metres distance where possible at all times. Visits can be facilitated to be held outdoors, should this be preferable.
  • Visitors will be informed in advance about what to expect when they see the patient. They will also receive practical advice about social distancing, wearing personal protective equipment, handwashing and risks associated with the removal of gloves to hold hands.
  • Visitors must wear a fluid resistant surgical mask at all times - this will be supplied by the clinical area.
  • Anyone showing symptoms of Coronavirus should not visit, even if these symptoms are mild or intermittent, due to the risk they pose to others.
  • Where a face-to-face visit is not practical then a virtual visit will be supported and facilitated via the patient’s mobile phone or online via Microsoft Teams (visitors will be provided guidance on how to use this)
  • People who are in attendance to support the needs of the patient (e.g. a familiar carer/ supporter/ personal assistant) will not be counted as an additional visitor.
  • Where patients are being nursed in a cohort/outbreak area, visiting is not permitted unless the patient is subjected to palliative or end of life care, or whether this may lead to deterioration in their mental health.


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