As part of the NHS response to Coronavirus (COVID-19), we have made changes to the services we provide
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Past Events
Trust Board Meeting (confidential)
RiO Planned Downtime - Final Single Instance Data Migration
As part of the final phase of the RiO Single Instance Data Migration, IM&T are taking MPFT RiO Live offline from Friday 12th February at 7pm until Saturday 13th February at 7pm.
This means that all staff will be unable to login, access or update RiO client records during this 24 hour period.
This outage will require all MPFT RiO Live users to enact business continuity plans whilst the IM&T use this time to migrate over 4,000.000 legacy progress note files from the Legacy SSOTP instance of RiO into MPFT RiO Live.
We apologise for the inconvenience caused during this period
InPhase Performance Plus Essential Maintenance
Due to essential maintenance and upgrade, the Trust's InPhase Performance Plus (P+) audit and organisational action tracking system will be unavailble throughout the entire working day on Weds 10th February 2021.
The system will be available for all MPFT on Thursday 11th February 2021.
Planned Downtime: eCommunity
There will be an upgrade of the new eCommunity to latest hotfix that resolves a number of bugs.
This includes a fix that prevents some visits being allocated on the planning screen.
The upgrade slot will be on Friday 29 January starting at 6:30 am and finishing by 7:30 am.
The main app will be down but the mobile app will continue to work throughout the upgrade slot.
Trust Board Meeting (public)
One Health and Care Patch Testing
Graphnet will be carrying out some live patch testing on this date.
All patching times are 14:00 – 17:00 with the feeds stopped from the beginning of the patch window onwards (currently 14:00 for sites).
Users can still access the system during this time but may experience some disturbance when the servers are rebooted which is scheduled for 16:00. Once the patching has completed, the feeds will be restarted.
Trust Board Meeting (Confidential)
One Health and Care Patch Testing
Graphnet will be carrying out some live patch testing on this date.
All patching times are 14:00 – 17:00 with the feeds stopped from the beginning of the patch window onwards (currently 14:00 for sites).
Users can still access the system during this time but may experience some disturbance when the servers are rebooted which is scheduled for 16:00. Once the patching has completed, the feeds will be restarted.
Planned Rio Downtime
RiO will be down from 18:00 on Wednesday 09/12/2020 for 12 hours until 06:00 on Thursday morning 10/12/2020.
The aim of the additional migration and downtime is to ensure that all clinical teams have the best possible experience using MPFT RiO moving forward by including additional (previously out of scope) datasets for migration.
RiO Planned Downtime - 06:00am
RiO Downtime 30 Minutes at 06:00AM on 27/11/2020
RiO will be down for 30 minutes from 06:00AM on 27/11/2020 while we migrate additional clinical documents. These further 1.2 million documents will include SARS, Progress Documents and Documents Uploads.
These documents were originally out of scope for the Single Instance migration but conversations with clinical teams this week have identified these as being clinically significant and their addition will enhance clinician experience of using MPFT RiO.
Trust Board Meeting (Public)
Live streamed using Microsoft Teams. Link will be published here when it is available.
RiO Planned Downtime
Downtime Will Affect ALL RiO Users. Both legacy SSOTP RiO and MPFT RiO will be unavailable.
The migration to the MPFT Single Instance of RiO is due to start on Friday 20th November at 17:00. The migration is expected to take the entire weekend to complete during which time RiO will be unavailable.
We aim to have the migration completed by 09:00 on Monday 23rd November at which point accounts will be re-enabled and MPFT RiO will be available for use.
Following migration SSOTP RiO will be permanently decommissioned and unavailable.
This will impact ALL RiO users (both legacy SSOTP and MPFT) so clinical teams/leads must ensure Business Continuity Plans are implemented during this time.
SIMPLE STEPS FOR MPFT STAFF TO MAKE RIO SINGLE INSTANCE SUCCESSFUL FOR YOU:
- Legacy SSOTP teams have been asked via previous comms to perform some pre-migration actions as detailed here: RiO Single Instance Go Live Checklist. Can this be prioritised
- If required over the weekend, teams can access a read only subset of RiO data by using the SSOTP Legacy Viewer (SSOTP RiO) or Clinical Portal (MPFT RiO). The guide and links for these can be found in this document: Legacy Viewer and Clinical Portal Guide.
- A fact sheet of useful information and questions can be found here: RiO Single Instance Go Live Factsheet.
- Full details regarding the scope of the migration including any differences in presentation of the data being migrated can be found here: RiO Single Instance Scope Document.
- Watch our YouTube videos on the RiO Upgrade: https://youtu.be/bKC0aB2MyMQ
and the detailed video on the differences in RiO following migration:
https://youtu.be/Ciuoz2W4FOI
Please ensure this message is shared and understood Trust wide: RiO will be unavailable for ALL users from 17:00 Friday 20th until 09:00 Monday 23rd November.
More information is available on SharePoint at https://mpft.live/rioupdate
One Health and Care Patch Testing
Graphnet will be carrying out some live patch testing on this date.
All patching times are 14:00 – 17:00 with the feeds stopped from the beginning of the patch window onwards (currently 14:00 for sites).
Users can still access the system during this time but may experience some disturbance when the servers are rebooted which is scheduled for 16:00. Once the patching has completed, the feeds will be restarted.
MPFT RiO Planned Downtime
MPFT RiO Live will be unavailable thie Friday 6th November 2020 from 17:30 until Saturday 7th November 2020 at 20:00. This downtime is to perform essential configuration to support the upcoming RiO Single Instance project.
Legacy SSOTP Cloud RiO will not be affected.
The downtime window is the maximum duration allocated and the MPFT IM&T team will endeavour to bring MPFT RiO online earlier and notify all staff.
One Health and Care Patch Testing
Graphnet will be carrying out some live patch testing on this date.
All patching times are 14:00 – 17:00 with the feeds stopped from the beginning of the patch window onwards (currently 14:00 for sites).
Users can still access the system during this time but may experience some disturbance when the servers are rebooted which is scheduled for 16:00. Once the patching has completed, the feeds will be restarted.
Trust Board Meeting (Public)
The meeting will be live-streamed on Thursday 29 October, 09:30 using Microsoft Teams. Click here to join the meeting.
Questions can be posed before and during the meeting and will be taken at the end.
NB: You do not need to have Microsoft Teams installed on your computer to view this meeting. Click ‘watch on the web instead’ to view in your web browser.
Medway Clinical System requires an upgrade to the version 4.9.44.14 - OCT 20th
UHNM have informed us that a new version of Medway is required to be pushed out to devices that use the software, UHNM have informed us that the old version will work until the 4th November however to allow for testing and deployment to live environment this will need completing before 4th November.
Phase 1 will be forced install time of Tuesday 20th October at 12:30PM
Potential down time (approx 10 mins) in clinical system while upgrade is taking place.
RiO MPFT Instance Downtime
MPFT RiO will experience a small amount of downtime on Friday 16th October at 08:00am for approximately 5 minutes in order to failover between data centres.
Digital Champions Quarterly Forum Event
Digital Champions Quarterly Forum Event
Healthroster Downtime
The Healthroster Suite (Healthroster Manager, SafeCare Live, EOL, Expenses) will be unavailable between 20:30 and 22:00 tonight (2020-10-13)
Trust Board Meeting (Public)
The meeting will be live-streamed using Microsoft Teams. Please click this link to join the meeting.
Trust Board Meeting (Confidential)
Trust Board Meeting (Public)
This meeting will be streamed live using Microsoft Teams.
You do not need to install Teams to view the meeting, it will work from a web browser.
Trust Board Meeting (Public)
NB: You do not need to have Microsoft Teams installed to join this meeting. Click 'watch on the web instead' to view via your web browser.