The catering team are an integral part of inpatient and staff care. They provide hot and cold meals for visitors, staff and service users to eat in the bistro or take away. They provide the hospital with a strong sense of community as staff, visitors and service users sit and eat together. They provide a safe and friendly environment where service users can spend time, helping to reduce institutionalisation and supporting their recovery goals, meaning quicker discharge from hospital.
The judges for the award said, “The Redwoods Catering Team make a huge difference to the wellbeing of service users and staff, going the extra mile to improve quality of life. The team have introduced packed lunches for inpatients to allow them to spend more time on home visits, visit wards to discuss meal plans and provide ingredients for cooking practise, liaising with AHPs, ward staff, service users, and members of the public. They put people at the heart of what they do, and empower staff to improve the care and wellbeing of patients and themselves”.
Cathy Riley, Managing Director Shropshire, Telford & Wrekin Care Group commented “The team play a vital part in ensuring we can provide excellent care to our service users, and make a real difference to carers and staff too..”
Neil Carr, MPFT Chief Executive added “The annual Mission Excellence awards are one way MPFT can recognise and celebrate teams and individuals working together to make life better for our communities. We are really disappointed that due to the restrictions posed by Coronavirus this year we were unable to present the awards at a celebration event, but each winner received a trophy and I am delighted that the Redwoods Catering Team have been recognised for their care and compassion and excellent service.”