Change lives, every single day

The term healthcare support worker (HCSW) is an umbrella term which covers a variety of health and care support roles, including healthcare assistant (HCA), nursing assistant, theatre support worker, maternity support worker and more.

Start your journey with us

Apply now by clicking the button below and one of our friendly team will be in touch about opportunities we have available for you. 

Our Privacy Notice explains why information is collected about you and the ways in which this information may be used.

Healthcare support workers play a vital role in providing excellent care to patients across all NHS care settings including hospital wards and community for both adult and children services. They can help patients with social and physical activities, personal care, mobility, meal times, booking appointments etc. They may also support the registered professional in planning and implementing programmes of patient care and taking observations of patients, including temperature, pulse, respiration and weight.

The HCSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates, midwives, AHPs and even Psychologists.

  • Opportunities for both experienced and new to care Healthcare Support Workers.
  • People who are Caring. Empathetic. Reliable. Patient. Flexible. Practical and Observant.
  • People who have good communication and teamwork skills
  • People are good at problem-solving and have the ability to make quick decisions.

  • You will receive up to 27 days annual leave (increasing with service up to 33 days)* Plus 8 bank holidays annually (10 days for 2023-24)**
  • Opportunity to purchase additional annual leave.#
  • Excellent rates of pay:
    • Band 3 from £11.11 per hour
    • Band 2 from £10.37 per hour
    • Plus, enhancements for unsociable hours/weekends and bank holidays ranging from £3.89 - £9.06 per hour
  • *Community only - Mileage paid for travel between client calls (£0.60p per mile) with travel time included in your working day
  • Full induction and comprehensive training provided
  • Career development opportunities
  • NHS Pension (generous employer contribution)
  • Free Uniform
  • Access to NHS discounts including the BlueLight card on shopping, restaurants and more.

*Based on full time hours – 37.5

** Bank holidays to be taken in lieu where applicable.

Shift patterns

Generally there are four different shifts starting from 7am: Early shift (7.5 hours), Late shift (7.5 hours), Day shift (12.5 hours) or Night shift (12.5 hours) you may be asked to work a pattern of these over a set period and your pattern of work could vary each week for those in permanent employment.

Please note that shift patterns may vary dependent on service.

Typical duties of a healthcare support worker role may include the following:

  • Supporting with personal care
  • Providing emotional support
  • Reading care plans and observation charts
  • Conducting patient observation which may include, taking blood pressure, blood samples, EGC’s etc.
  • Keeping accurate patient records
  • Assisting with eating and drinking
  • Moving and handling
  • Escorting patients to appointments
  • Providing social engagement
  • Visit patients in their homes.
  • Lead therapy sessions.

This not an exhaustive list and will vary depending on the service you work.

Vacancies available in:

  • Stafford
  • Shrewsbury


Meet Tam, Healthcare Support Worker

Find out what Tam has to say about working at the Redwoods Centre in Shrewsbury:

Hear from our Healthcare Support Workers

Maria Allison, Healthcare Support WorkerMaria Allison.png

"I am fortunate to work for MPFT. It's a progressive Trust and I have been successful in my application to upskill from being a Phlebotomist to a Healthcare Support Worker to support winter pressures. I have been supported by clinical leads, the senior team and my colleagues to achieve my new skills and knowledge and I am keen to develop further."

Jacob Evans, Healthcare Support WorkerJacob Evans.png

"Although I had just started my role with MPFT, I was astonished that my managers were equally as excited about my professional development as I was. The support I have received from every single member of staff has been exemplary and I am so grateful to be a part of such a hardworking and patient focussed team."