We are the Quality Improvement Team for Midlands Partnership Foundation Trust (MPFT) and we have been leading the Trust's Quality Improvement (QI) practice since 2013.  Our aim is to provide support, guidance and facilitation in improving the quality of our services and to enable teams to sustain changes by the delivery of lean across the organisation, based upon the Virginia Mason Production System (VMPS).

The Trust has an exciting and ambitious programme of further improving quality which puts service users and carers right at the centre and staff in the driving seat of change.  It is based on the principle that staff will develop their own effective solutions to improving their areas of work. This will be enabled by a clearly structured and actively facilitative QI framework and leaders who will support and break down any barriers to change.

The QI Team provides a range of teaching, coaching and mentoring support throughout the organisation.  We manage and support the delivery of a programme of QI projects across the Trust. The QI Team will work with Teams/Services/Directorates to identify and tailor the support offered to meet the need identified.

The team is drawn from a variety of professional backgrounds, from clinical and managerial experience in the NHS, public and private sector and academia, and provide inspirational resources, bespoke training and tools to enable teams to expedite changes, adding value and removing waste, thereby creating capacity to provide patient centred high-quality services.

PDF file iconQIT Glossary of Terms.pdf

Katy Morris, Head of Continuous Improvement
katy.morris@mpft.nhs.uk

Helen Payne, Quality Improvement Academy Manager
helen.payne@mpft.nhs.uk

Celine Grundy, Quality Improvement Clinical & Practice Manager
celine.grundy@mpft.nhs.uk

Kevin Blackmore, Quality Improvement Facilitator
kevin.blackmore@mpft.nhs.uk

Lesley Colclough, Quality Improvement Facilitator
lesley.colclough@mpft.nhs.uk

Eserree Kaur, Quality Improvement Academy Support Officer
eserree.kaur@mpft.nhs.uk

John Costello, Continuous Improvement Transformation Lead
john.costello@mpft.nhs.uk

Roz Jones, Continuous Improvement Advisor
roz.jones@mpft.nhs.uk

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Quality Improvement Team Contact Details