What is Patients Know Best?
Patients Know Best allows you to securely access your health record via an online portal.
You need to sign up to use this service, and you can view information like appointments, test results, scan reports, and care plans.
All your data is stored very securely, and you can opt out of the service at any time.
It’s free for all our patients and easy-to-use, and you can access the website from your smartphone, tablet or computer.
What are the benefits for me?
Patients Know Best will allow you to:
- Have better choice and control of your healthcare
- Share your record: Share your record with your GP, hospital consultant, at-home care provider, pharmacist, paramedic, carer or next of kin. You can control what they see with privacy and consent settings.
- See your record anytime: See all your appointments together in one place and access it wherever you go, at home or abroad.
- Add your data: Add important information about your past medical history or any old clinical documentation so it’s there in one place, when you need it.
- Track your health: Keep a journal, monitor your symptoms and add measurements. Then if something isn’t quite right, you know when to contact your healthcare team.
Will I stop getting letters if I use Patients Know Best?
No, this is an additional way to view your healthcare record. You will still get appointment letters and other communications from us, even if you are signed up to Patients Know Best.
Can I access my child's record?
Yes, as long as you have your own Patients Know Best account, you can request access to your child's healthcare record.
Is my data secure?
Patients Know Best is very secure, and complies with NHS data guidelines. Please watch the video below for more information on the security of your data: