As part of the NHS response to Coronavirus (COVID-19), we have made changes to the services we provide
This is part of the Staffordshire and Stoke-on-Trent Wellbeing Service
The Staffordshire and Stoke-on-Trent Wellbeing Service has brought together existing improving access to psychological therapies (IAPT) teams in the county into one, fully integrated service with a single point of access for all IAPT-related enquiries and referrals.
Phone: 0300 303 0923 (Referrals, Monday-Friday, 9am-5pm)
Phone: 01283 504872 (General Enquiries)
Our service can help people who are experiencing common mental health difficulties such as:
- Anxiety and panic
- Low mood
- Adjustment and loss
1 in 4 people will experience some kind of mental health problem in the course of a year and we can help you with your recovery.
We offer treatments such as Cognitive Behaviour Therapy, counselling and self-help courses which can help you to understand and overcome your problems.
The therapies we provide are mainly for common mental health problems. It might be that having spoken to you, your needs may be more appropriately met by another service. We will discuss this with you and agree the next steps. Our concern is that you get the best help possible, which may mean directing you to another service.
Making an appointment
Take the first step
Discuss your difficulties with your GP and if you agree that you might benefit from some type of psychological help, the Wellbeing team will let you know how our services can support you.
What do you need to do now?
Contact the Wellbeing team by telephone on 0300 123 0923. The self referral line is open Monday-Friday, 9am-5pm.
If you do getb through to a member of staff then please leave a voicemail message detailing your full name, telephone number, date of birth, postcode and a convenient time for us to call you back.
Please be aware that we may not return your call immediately but will aim to contact you within five working days. If you have not heard from us after five working days please leave a new message. If you require an appointment outside of these times please state this in your message.
Alternatively, you can email BUWellbeing@mpft.nhs.uk
What will happen next?
A member of the team will take some details from you and together you will agree the next steps. This may be booking an assessment with a therapist or assisting you to access the most helpful service to meet your needs.
Even if you are unsure about contacting us, please call to discuss the options. It is your decision at every step whether to proceed or not.
What if we can’t help?
The therapies we provide are mainly for common mental health problems. It might be that having spoken to you, your needs may be more appropriately met by another service. We will discuss this with you and agree the next steps. Our concern is that you get the best help possible, which may mean directing you to another service, or making a referral on your behalf.
Tweets by @mpftBwellbeing
1 week ago
Did you know it is " love your liver awareness month" ? If you have found the stresses of the past few months have led to you maybe choosing alcohol as a coping strategy, there are healthier alternatives! Call us on 03003030923 #cbtworks.
2 weeks ago
We have 2 new exciting job opportunities here at the Burton and Uttoxeter Wellbeing Team! We are looking to recruit a qualified PWP, and a senior PWP to work with us at Burton. If you're interested, you can apply here - QPWP: jobs.nhs.uk/xi/vacancy/916…. SPWP: jobs.nhs.uk/xi/vacancy/916…
2 weeks ago
After Christmas it can often be a time of anticlimax and it is easy to feel low, and we are very aware of the ongoing stressors around now. The Burton and Uttoxeter Wellbeing Team is available on 03003030923. #cbtworks
4 weeks ago
We are still open! Christmas is going to be different for us this year, and it isn't always easy for everyone. The service is closed on 25th and 28th December, and the 1st January. For emergency support - please call: Samaritans on 116 123 or the ACCESS team on 0300 5555 001.
4 weeks ago
Some really good tips and contact numbers to use here if you're finding things difficult at the moment! Also, we're open every day apart from bank holidays over this season if you're age 16+ and would like to access talking therapies #tuesdaythoughts #cbtworks #selfcare twitter.com/CYPIAPTmidYAs/…