Access to Health Records

We hold health records about service users in order to record the care we provide. If you are a member of staff or have had any involvement with the Trust we will also hold records on you. These records can be held electronically or on paper and are kept by a range of services in the Trust. You have a right to obtain the information we hold on you by requesting copies of your record. This is known as a Subject Access Request.

Requests may be made in writing, by email, or by speaking to us. All requests will be recorded, and you may need to provide information to verify your identity and enable us to locate the information.

To request copies of your record you can complete the Subject Access Request Application Form linked at the bottom of this page. We will need to verify your identity. Please provide a form of ID, either a copy of your passport, driving licence or birth certificate. If you are unable to provide these you can provide a bank statement, utility bill or tax certificate. There is no fee to access your records.

We would usually release your information to you electronically however, this may not be appropriate for you. If this is the case we will be happy to release the file to you in paper format.

The Data Protection Act 2018 gives us 30 days to process your request from date of receipt. However, this may be extended to 90 days if we believe the request is complex. You will be informed of this extension as soon as possible and in any event within 30 days.

For further information please contact:

Records Access Department
Midlands Partnership Foundation Trust
Trust HQ
St George’s Hospital
Corporation Street
Stafford
ST16 3SR

Tel: 01785 221104

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GDPR 2018 Subject Access Request Form.docx